Leadership

• Lead by example, words are forgotten but actions not

• A clear owner for every area of responsibility

• Highly trained and talented leaders, autonomous in decisions of their area

• Consistency and certainty in rewards and consequences

• The right person in the right place

• Balance data with intuition and experience. Not every important thing is measurable

• Focus on the important few. Do One Thing At A Time And Do It Well

• There is no single leadership style that suits all

‘Manage the top line, and the bottom line will follow.’ What’s the top line? It’s things like, why are we doing this in the first place? What’s our strategy? What are customers saying? How responsive are we? Do we have the best products and the best people? Those are the kind of questions you have to focus on.

Steve Jobs